Subways, railways, railroads, cable cars, and other transportation and infrastructure.
Millions of people travel by train, bus, tram or cable car every day, or in public places, and want to be safe throughout their journey. In case of an emergency, they expect to be able to speak to the person in control and get immediate help. KNTECH solutions make this easy to achieve.
Related Products
Systems and Benefits
Reliably transmit passenger assistance information and alarm announcements
Intercom stations and loudspeakers for public address and announcements at bus and tram stations, train and subway platforms and bus depots
Immediate assistance to passengers in need
Intercom stations are integrated into terminals and equipment (e.g. ticket machines, gate access, turnstiles, etc.) as well as used in existing multimedia information soft terminals to provide passengers with instant assistance at the touch of a button.
Helpful in all situations
The multifunctional KNTECH console enables quick and easy response in emergency situations.
At the push of a button, automatic alarms and comfort messages are triggered to de-escalate critical situations.
Coordinate rescue services via radio communications and command special forces by phone – all from the same central console.
Perfect speech clarity
At public transport stations, communicating naturally and with clear intelligibility is essential despite the background noise of rumbling trains or traffic. The message arrives bright and clear, without the need for re-reading, so there is no mistaking what the other person meant. In this way, not a word and not a second is lost in an emergency.
Passenger assistance solutions for public transportation
Superior voice clarity, HD two-way video High volume
— Background noise suppression
— Intelligent volume control (IVC)
— OpenDuplex and 16 kHz eHD audio bandwidth
Information and emergency call stations for public transport
Specialized audio/video Intercom stations for use at railway, bus and tram stops, available either as a wall-mounted device or integrated into a metal box.
Resistant to vandalism and harsh environmental conditions (water, mud, dust)
Purpose-made DDA/ADA compliant Intercom stations for people with visual or hearing impairments.
Intercom modules for custom solutions
Special solutions such as emergency call columns, ticket machines or railings at entrances and exits can be created, which can be customized to achieve the most satisfactory function and appearance (e.g. help point with KNTECH modules for the Australian Metro).
Video intercom in control room
The most modern communication system is needed everywhere, whether there is a glass or wall barrier between visitors and staff. Despite this barrier, natural and friendly easy-to-understand speech should be achieved. KNTECH counter video communication system fully meets these requirements.
Public Address via IP
Public address and information announcements to passengers
IP amplifiers and IP loudspeakers (projectors, horns, ceiling speakers), network ready
Voice announcements at public transport boarding points and waiting areas
Playback of pre-recorded voice messages, warnings and evacuation purposes (addressable to individual boarding points or all connection points)
Activated background music or wireless access to media players
IVC (Intelligent Volume Control) automatically adjusts volume levels depending on the surrounding sound environment, ensuring that messages always arrive loud and clear
Permanent availability through system self-monitoring
Guaranteed every call goes through – 24/7
Intercom stations with self-monitoring (loudspeaker and microphone self-monitoring)
Connection monitoring
Redundant server failure and dynamic call forwarding
Cost savings by eliminating the need for manual functional testing
Ethernet (IOIP, SIP), 2-wire, 4-wire
System Integration Interface / Input-Output Control
Interface to third-party systems such as video surveillance or fleet management
Integrate wireless intercom technology for communication with employees or fire brigade
Announcements triggered by input signals – e.g., triggering a fire alarm
Control of output signals – e.g., access control for staff
Network
Public transport lines and stations are easily networked and serviced via a central console.
Central console management
KNTECH offers a comprehensive console management system to support immediate response in emergency situations. Thanks to the highly user-friendly graphical user interface, managing more complex intercom networks or video and control functions is a breeze.
Call management is adapted to the needs and workflow of the application environment
Calls can be transferred to other consoles, Intercom stations (fixed or mobile), or landlines
Automatic call distribution during peak periods, including automatic call prioritization
Software Solutions for Public Transport Consoles
Audio-Video — Data
Indicates the location of the calling terminal, and optionally automatically displays its connection to a video TV/surveillance
Event logging
Audio and/or video recording
